My work has focused on building the systems, platforms, and knowledge infrastructure that help public institutions function well, particularly for the educators and school leaders working directly with children and young adults.
I spent nearly a decade at New York City Public Schools, including six years leading the product strategy for WeTeachNYC, the district's professional learning platform serving 76,000 educators across 1,600 schools. Building something that lasted through four chancellors meant navigating procurement, data governance, vendor management, and multiple central offices. In practice, that is what it takes to make a digital system work inside a large public institution and remain useful as priorities shift.
At Opportunity Labs, I brought that experience into national work: leading technical and operational implementation of a $17M workforce initiative for 150,000+ learners, designing AI governance frameworks and technology policy tools for state and federal audiences, building communities of practice that helped district leaders navigate high-stakes decisions with more shared knowledge and clearer frameworks, and managing complex multi-partner portfolios across education, public health, and emerging technology.
Studies in cultural anthropology and early work in organizational consulting shaped how I approach this work. I pay close attention to how institutions function versus how they are supposed to, and I design accordingly.
Selected Projects
Budgeting for School-Based Mental Health Community of Practice
Delivering Effective School-Based Mental Health at Scale
AI Governance Frameworks and Field Tools for K-12 Education
Governance Frameworks, Procurement Benchmarks, and Policy Tools for AI Adoption in Schools
The American Dream Academy
Scaling Career Pathways: 150,000+ Americans Access Tuition-Free Training
WeTeachNYC
Building a Sustainable Knowledge Hub for 76,000+ New York City Educators Through Trust and Coherence
How I Work
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Design is a Dialogue
Good design means building with people and taking seriously the conditions they work in. I use structured feedback loops -- surveys, working groups, and lightweight pilots -- to understand where systems are breaking down and where extra work is burdening individuals.
Examples: In the American Dream Academy, I built dashboards to track persistence and drop-off across 155K learners. When learners told us they felt isolated, we paired that with the data and redesigned supports: virtual study halls, webinars, and chatbot help so success didn’t depend on learners navigating the experience alone. The goal was not just higher completion, but a system that carried more of the work.
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Translation + Sensemaking
I make complex ideas usable. Much of my work is about helping institutions make sense of change before rushing to act. I translate across legal, technical, and instructional domains so emerging issues become legible and responsibility doesn’t default to individuals.
Example: Across projects related to emerging technologies in K-12 education, I have helped synthesize legal, technical, and educational perspectives into shared frameworks, briefing materials, and investment scenarios. The focus was on clarity so schools and partners could respond thoughtfully rather than reactively.
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Trust as Infrastructure
Systems succeed when people trust them. I design workflows, governance, and data practices that reflect lived experience and shift power toward users.
Example: On WeTeachNYC, we built personalization features that relied only on data teachers explicitly chose to share. That decision shaped adoption and longevity. The platform grew to serve NYC educators across 1,600 schools, and hundreds of thousands of public users, with sustained use over time -- not because it was mandated, but because it was trusted.
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Making Knowledge Explicit
In large systems, institutional knowledge often exists but remains inaccessible or unevenly applied. I design structures that surface knowledge and make it usable in daily practice, so access and expectations don’t depend on who happens to be in the room.
Example: In a national school mental health network, I co-designed group processes and consultancy sessions where districts shared live problems and iteratively updated shared playbooks. Knowledge moved out of binders and into practice, reducing the need for each district to reinvent solutions on its own.
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Building Systems that Last
I design platforms and programs that don’t just launch, they last. I design platforms and programs with a long view. That means flexible architecture, distributed governance, and clear ownership so systems survive policy shifts, leadership turnover, and changing priorities.
Examples: WeTeachNYC has outlasted four chancellors, multiple administrations, and shifting priorities while continuing to serve NYC educators a decade later. That durability wasn’t luck; it was designed in from the start through shared governance and intentional scaffolding.
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Leadership in Change
I work in environments where change is constant and stakes are high. I help teams navigate that complexity by clarifying roles, aligning partners, and building capacity rather than dependence.
Examples: As founding product lead for WeTeachNYC, I helped transition NYC Public Schools from vendor reliance to in-house capacity. In national mental health work, I co-led cross-sector communities of practice that brought together state, philanthropic, and education leaders to coordinate action without while preserving local decision-making.
Core Capabilities
Program and portfolio management
Directing complex, multi-partner initiatives from strategy through execution — aligning partners, managing deliverables, and maintaining accountability across funders, vendors, and institutional stakeholders.
Digital platform strategy
Leading the design, build, and long-term governance of public-sector platforms, from product roadmap and vendor management to data integration, user research, and release cycles.
Knowledge systems and field building
Designing the infrastructure — frameworks, toolkits, communities of practice, policy guidance — that helps institutions make knowledge usable and shared rather than siloed.
Emerging technology policy
Translating fast-moving developments in AI and digital tools into clear frameworks, procurement benchmarks, and decision guidance for school systems, policymakers, and philanthropic investors.
Research design and evidence synthesis
Designing surveys, landscape analyses, and stakeholder processes that surface what is happening in practice — and turning findings into recommendations that inform real decisions.
Strategic synthesis and communications
Translating complexity across legal, technical, institutional, and policy domains into memos, briefings, frameworks, and narratives that help leaders act with more clarity.
