How I Work

  • Impact at Scale

    I design platforms and programs that don’t just launch — they last. My work focuses on building systems that reach large, diverse audiences while creating the trust and structures needed for long-term adoption.

    Examples: WeTeachNYC (70K+ educators, 4K resources, 60 blended learning communities); American Dream Academy ($17M program, 200K learners on Coursera).

  • Translation + Sensemaking

    I make complex ideas usable. Whether it’s evolving AI policy or shifting district strategy, I translate between policymakers, technologists, and educators so change feels practical, human, and possible.

    Examples: Led EndDeepfakes.org, creating guidance for schools to confront Deepfakes; produced tools to support responsible adoption of AI, convened cross-sector leaders to create AI procurement benchmarks, strategic investment principles, and a national survey of school social workers on GenAI.

  • Design is a Dialogue

    Good design means building with people, not for them. I use dashboards, feedback loops, contextual inquiry, and advisory boards to ground decisions in evidence — while stress-testing systems through risk mapping, governance modeling, and load testing.

    Examples: Built dashboards for tracking engagement and outcomes; designed educator feedback loops via surveys, advisory groups, and resource review cycles.

  • Making Knowledge Explicit

    Knowledge only matters if people can access it. I design taxonomies, resource libraries, and communities that make knowledge easy to find, easy to share, and part of daily practice — not lost in a binder or database.

    Examples: Developed metadata strategies and recommendation engines; facilitated group processes for a national school-based mental health community of practice.

  • Trust as Infrastructure

    Systems don’t succeed because of features alone — they succeed because people trust them. I design workflows, governance models, and feedback loops that earn trust, reflect lived experiences, and make platforms feel alive.

    Examples: Built governance models that shifted NYCPS from vendor-dependence to in-house capacity; completed WCAG 2.0 accessibility audit on 4,000+ resources; created feedback channels to keep educator voices central.

  • Leadership in Change

    I build and lead interdisciplinary teams — design, engineering, analytics, strategy, educator engagement — and create the conditions for them to thrive. My focus is on sustainability: designing for what happens after launch.

    Examples: Scaled operational systems for multi-million-dollar initiatives; managed $5M vendor contracts; co-led national school-based mental health communities of practice.

Bookshelves filled with various books on topics like strategy, technology, politics, and social issues, with some titles prominently visible.


Full CV, work samples, and references available.